Privacy Policy

1. What we collect

Account data: your email address and optional display name. Billing data: handled by Stripe, we never see or store your full card details, and we store your Stripe customer reference and subscription status. Usage data: which lessons you access, when, and from which IP address and browser, kept as a security and payment-dispute record.

Free-lesson requests: if you ask for a free lesson, we store the email address you submit, the focus area you choose (puffiness, belly or posture), and a record of your consent: when you gave it and the exact wording you agreed to.

2. How we use it

To sign you in, deliver the lessons you paid for or requested for free, process payments and renewals, respond to support requests, and defend against payment fraud and chargebacks. We do not sell your data and we do not use it for third-party advertising.

If you consented when requesting a free lesson, we also send you occasional emails from Ani about the programme. You can unsubscribe from these at any time via the link in every email; account and billing emails are unaffected.

3. Who processes it

We rely on: Supabase (accounts and database), Stripe (payments), Cloudflare (video delivery and hosting), Resend (email delivery), Google Analytics (audience measurement on our public pages), Meta (the Instagram messages and comments described in Section 5), Anthropic (drafting suggested replies to those messages), and Telegram (where our team reviews and approves each reply). Each processes your data only to provide their service to us.

4. Analytics and cookies

We measure how our public pages perform using Google Analytics, configured in a cookieless mode: analytics and advertising storage are switched off, so no analytics cookie is placed on your device and there is nothing for you to consent to or dismiss. What Google receives is limited to page and event data such as the page viewed, an approximate location derived from your IP address, and your device type. It is not used for advertising or personalisation, and it is not combined with your account.

Analytics run on our public pages only. Inside the membership, your lesson activity is recorded in our own database (see Section 1) and is not sent to Google. The cookies we do set are the ones the service cannot work without: your sign-in session and a first-visit tag telling us which link brought you here.

5. Instagram comments and messages

If you comment on or send a message to our Instagram account @mani.fitgirls, we use an internal tool to read that comment or message and reply to it. What we store is the text you sent, your Instagram username and account id, the post you commented under, and what we replied. This lets us answer you, send the course link when you ask for it by comment keyword, and keep a record of the conversation.

Replies are drafted with the help of Anthropic's Claude and are reviewed and approved by a person on our team before anything is sent to you; nothing is used to train anyone's model. Message and comment text is deleted from our systems after 90 days, and aggregate counts (how many messages we answered) are kept without it. Reply STOP in a message and we stop sending you automated replies.

To have your Instagram data removed sooner, email support@manifitgirls.com from any address and mention your Instagram username; we confirm within 7 days. Removing our app from your Instagram or Facebook settings also sends us a deletion request automatically.

6. Retention and your rights

Account and billing records are kept while your account exists and as long as required for tax and dispute purposes. You can request a copy or deletion of your personal data by emailing support@manifitgirls.com; we respond within 30 days.

Marketing-email consent can be withdrawn at any time: use the unsubscribe link in any email or write to support@manifitgirls.com. Free-lesson records are deleted on request the same way.

7. Contact

Privacy questions: support@manifitgirls.com.